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Bird's Eye View

Terrascope, a Singapore-based SaaS platform, partnered with us to enhance their microservices observability and scalability, focusing on carbon emissions tracking for sustainability.

The project involved implementing Open Telemetry to enable real-time monitoring, improving the transition from monolithic to microservices architecture.

As a result, Terrascope now operates with complete visibility across microservices, enabling proactive monitoring and supporting their multi-tenant customer model effectively.

Team Size

4 People

Industry

Agriculture

Timeline

2 Months

01
/07

About Terrascope

Terrascope is a Singapore-based SaaS platform launched in 2022, focused on enabling companies to measure, manage, and reduce their carbon emissions. By harnessing data science, artificial intelligence, and specialized tools, Terrascope helps organizations-particularly in sectors like food and agriculture-achieve their sustainability goals. The platform addresses emissions from sources such as deforestation, land management, and livestock, empowering its clients to meet global environmental standards and contribute positively toward a sustainable future.

02
/07
Requirements
To fully support their environmental mission, Terrascope wanted:
1
To make that transition as efficient and smooth as possible, covering all corners and mitigating compatibility issues using Enhanced Open Telemetry for Microservices.
2
With a vision for growth, Terrascope also needed a robust, scalable architecture.
3
They also wanted the recalculation processes to be restructured for efficiency.
03
/07
Team Structure
Terrascope’s platform operations team worked closely with our consulting experts, who provided ongoing guidance to ensure alignment with the company’s objectives and helped to direct the in-house team’s focus toward tech improvements and streamlined implementation.
04
/07
Challenges
Microservices. Implementing highly available database design suited to their multi-tenant model.
Tackling limited observability due to outdated logging tools, highlighting the need for real-time visibility across microservices.
Ensuring full microservices transparency through comprehensive metric and trace utilization, essential for achieving successful migration.
05
/07
The Solution
To achieve real-time observability, we selected Open Telemetry for its open standard, vendor-neutral flexibility, and ease of configuration through open-source SDKs and APIs.We built a thin, customizable layer over Open Telemetry libraries, providing a developer-friendly experience for engineers who were new to Open Telemetry.
Furthermore, using AWS, Grafana, and Prometheus, we set up dashboards displaying real-time metrics, enabling proactive monitoring, while ensuring system efficiency. The observability library was adaptable, allowing engineers and service owners to configure it according to their specific needs.
Through our targeted approach, Terrascope now operates with advanced telemetry, real-time insights, and a scalable, resilient architecture that supports their mission to help clients reduce carbon emissions. This enhanced infrastructure lays the foundation for Terrascope’s ongoing impact in the sustainability sector, positioning them as a leader in climate technology solutions.
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06
/07
Execution
To meet Terrascope’s needs for microservice observability and improved system performance, we implemented Open Telemetry, an open-source solution designed for robust tracking and monitoring of distributed services.
Our first step was to configure Open Telemetry as the core monitoring tool, selecting it for its open standards and ease of integration through SDKs and APIs, which allowed the team to avoid vendor lock-in.
Building on this, we added a thin, customizable layer that enhanced the developer experience, making the system user-friendly for engineers unfamiliar with Open Telemetry. Real-time metrics were configured to run on AWS, and we established Grafana dashboards for detailed, real-time visibility into service performance. In addition, the library came with some common sense metrics like request latency, request count per route and error rate came out of the box.This design facilitated seamless observability across Terrascope's microservices, helping engineers monitor system health with minimal setup time while optimizing system stability.
07
/07
Outcome
To achieve real-time observability, we selected Open Telemetry for its open standard, vendor-neutral flexibility, and ease of configuration through open-source SDKs and APIs.We built a thin, customizable layer over Open Telemetry libraries, providing a developer-friendly experience for engineers who were new to Open Telemetry.
Furthermore, using AWS, Grafana, and Prometheus, we set up dashboards displaying real-time metrics, enabling proactive monitoring, while ensuring system efficiency. The observability library was adaptable, allowing engineers and service owners to configure it according to their specific needs.
Through our targeted approach, Terrascope now operates with advanced telemetry, real-time insights, and a scalable, resilient architecture that supports their mission to help clients reduce carbon emissions. This enhanced infrastructure lays the foundation for Terrascope’s ongoing impact in the sustainability sector, positioning them as a leader in climate technology solutions.
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